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Customer Success Story

Home Healthcare Organization Empowers Staff to Regain Control of Their Finances

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Industry: Senior Care
Client: Nazareth Home & Sacred Heart Home

Why It Works

Nazareth Home & Sacred Heart Home + Payactiv

%

of employees use Payactiv regularly

%

higher retention rate amongst Payactiv users

+

years embedded in Nazareth Home's culture

Business Impact

The Challenge:

When Everyday Expenses Cannot Wait for Payday

Mary Haynes, President and CEO of Nazareth Home and Sacred Heart Home in Louisville, Kentucky, understood the financial pressure facing employees who were living paycheck to paycheck. When an everyday or unexpected expense arrived before payday, employees could be left with few options beyond borrowing to cover the gap.

Nazareth Home and Sacred Heart Home wanted to offer more than temporary assistance. They were looking for a financial wellness benefit that could help employees manage day-to-day needs, reduce the stress caused by the timing of expenses, and give people greater control over their financial lives.

The Solution:

Greater Control Over Earned Pay

By offering Payactiv, Nazareth Home and Sacred Heart Home gave employees access to wages they had already earned between paychecks. This gave staff more flexibility to cover necessities without waiting for payday or relying on borrowing.

For leadership, Payactiv was also a practical way to show employees that their financial realities were understood. In organizations built around caring for others, the benefit extended that same culture of care to the people providing it.

Female Person
“
Imagine how challenging it is for the mother who needs extra child care, food or gas before the next paycheck is due. She may be working extra hours to pay for something extra, but traditionally she has to wait until payday to actually receive the money. Also, people get behind and have to try and borrow money until their next paycheck. I was thrilled to see this program and delighted to bring it to the staff. Right now about one-third of the staff are using the program.”
Mary Haynes
President and CEO, Nazareth Home, Louisville, KY

Support your workforce without adding cost or complexity.

1Earned Wage Access requires employer participation. Employees can only access a portion of the wages they have earned to date.

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